Privacy Policy

Smart Care, based in the Emirate of Abu Dhabi, respects the privacy of its website visitors and clients. This policy explains in general terms how we handle the information we receive, in a way we consider suitable for the nature of our services and in line with the regulations in force in the United Arab Emirates.

1. Information We May Collect

We aim to collect only what we need to provide and improve our services. This may include:

• Contact details: such as your name, phone number, email address and service address, which you give us yourself when you request a service or send an enquiry.
• Technical data: such as your IP address, browser type and cookies, which help us understand how the website is used and improve its performance.

2. How We Use Information

We may use information for the following or similar purposes:

• To contact you and to arrange and deliver services at your location.
• To respond to your enquiries and feedback.
• To improve our website, our services and the user experience.

3. Cookies and Third-Party Tools

Our website may use analytics and advertising tools provided by third parties, such as Google services, to measure the performance of the website and our ads. These tools operate under their providers’ own privacy policies. You can control or disable cookies in your browser settings, although this may affect some website features.

4. Protecting and Sharing Information

• We take reasonable measures to protect information from unauthorised access.
• We do not sell your data: we do not sell or rent our clients’ information to other parties for marketing purposes.
• We may share some information, to the extent necessary, with service providers who help us run the website or communicate with clients, or with official authorities where required by law or regulatory procedures.

5. Keeping Information and Your Requests

We keep information for as long as we consider necessary to provide the service or for operational or legal purposes. If you would like to ask about your information, or request that it be corrected or deleted, you can contact us and we will consider your request in line with the applicable regulations.

6. Limitation of Liability

Although we take care to protect information, no method of transmission or storage over the internet can be guaranteed to be completely secure. To the extent permitted by law, Smart Care is not responsible for any unauthorised access or use resulting from factors beyond its reasonable control.

7. Updates to This Policy

We may update this policy from time to time without prior notice, and the version published on this page is the one that applies. By continuing to use the website after any update, you agree to the updated policy.

8. Contact Us

For any question about this policy, you can contact us by email at Info@smartcare.ae or by phone on 0503200950.

Last updated: October 2026